We will cancel and refund your order if:
- There is a technical problem with
the activation key, with proof provided by the customer
- There is an evidence for
fraudulent transaction made using customer’s payment method
- The activation key has not been revealed
to the customer on their DreamGame account
We will not cancel and refund an order if:
- You are not satisfied with the
game
- You have bought the wrong game by
accident
- Your system does not meet he
minimum system requirements, which you can find on every product page
- You have purchased a game that is
not available for activation in your country